At Axiira Apparel, we take pride in the quality of our products and the satisfaction of our customers. We understand that sometimes issues may arise, and we want to make sure that you are fully satisfied with your purchase.

If for any reason you are not satisfied with your order, you may request a refund within 14 days of receiving your order. To be eligible for a refund, the product must be in its original condition, unworn, unwashed, and with tags still attached. We cannot accept returns for custom-made products or items that have been personalized.

To request a refund, please contact our customer service team at  [email protected]
or +1 (352) 575-5956 with your order number and a brief explanation of the issue. Our team will review your request and respond within 2-3 business days.

If your refund request is approved, we will issue a refund to the original payment method used to place the order within 7-10 business days. Please note that shipping charges are non-refundable, and you will be responsible for the return shipping costs.

If your order arrives damaged, defective, or incorrect, please contact our customer service team within 7 days of receiving your order. We will work with you to arrange a return and replacement or a refund.

We only offer shipping within the USA. If you are located outside of the USA and wish to return your order, please contact our customer service team for assistance.

We reserve the right to refuse any refund request that does not meet our return policy guidelines.

Thank you for choosing Axiira Apparel for your shirt design and printing needs. We appreciate your business and are committed to ensuring your satisfaction with our products and services.